Party and Stationery UAE is a premier destination for a wide range of party supplies and stationery products. We are dedicated to providing our customers with top-tier products and exceptional service. Our team of experts diligently curates and crafts the finest products in the industry. .
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- PAYMENT AND REFUNDS
- BULK ORDERS AND CUSTOMIZATIONS
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
PAYMENT AND REFUNDS
You can make online payments through your debit or credit card including Mastercard and Visa.
We accept payments via bank transfer. For further details, kindly contact our customer support team.
Yes, your personal information is absolutely safe with us. We only use your card or account details to contact you, deliver your products, and to communicate any information you request for. Your data will never be shared with third party businesses. For more information, please visit our website and read the detailed Privacy Policy.
Refunds are usually completed within 14 days after we receive the returned items at our warehouse. The refund process begins immediately upon verification of the product. To keep track of your returned items, please use the provided return tracking number. Once we initiate your refund, it should appear in your account within the following 14 days. During this period, we recommend staying in touch with your issuing bank. If you do not receive the refund within this timeframe, please reach out to our support team for assistance.
If you're not completely happy with your purchase, you have the option to return the product within 14 days of receiving it. To initiate the return process, please contact us via WhatsApp at +971 54 444 1573 Afterward, securely package the product in its original packaging, making sure it remains undamaged. Our team will handle the subsequent steps in the return process.
Within the UAE, there are no fees for returning shipments.
Upon receiving a returned product, we will send you an email notification. Following a thorough inspection and verification process, we will inform you of the approval or rejection of your refund request. If your refund is approved, you can expect to receive your payment via the original payment method within a timeframe of 10 to 25 business days.
If you haven't received your refund within the expected timeframe, we recommend taking the following steps: First, please check your bank account to ensure the refund hasn't been deposited. Contact your credit card company, as it may take some time for the refund to be officially posted. Reach out to your bank to verify if they have received the refund. If, after these steps, you have not received your refund, please don't hesitate to contact us at +971 54 444 1573 for further assistance.
To make a bulk order, please send us your order inquiry via email or WhatsApp. Once received, our team will assist you promptly.
